Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when creating an account, completing your profile, or making a purchase. This includes:

• Account Information: Name and email address (collected via Google OAuth authentication).
• Profile Information: Phone number, city, and state of residence (collected to verify billing details).
• Transaction Records: Purchase details, including order ID and items purchased. Payment card or bank details are handled securely by our payment processor, Razorpay, and are never stored on our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To verify and deliver your digital purchases (LUT files and packs).
• To provide order confirmation and invoice details.
• To prevent fraudulent transactions and secure the platform.
• To comply with regulatory payment guidelines and tax records in India.

3. Cookies and Tracking Technologies

We use functional session cookies to maintain your login session. We also load the Meta Pixel tracking script to measure traffic and conversions for marketing optimization. You can block or remove cookies in your browser settings.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. We only share information with third-party service providers (such as Supabase for database hosting and Razorpay for payment processing) to the minimum extent necessary to operate our services.

5. Data Retention

We retain your account and purchase details for as long as your account exists to ensure you maintain access to your lifetime product downloads.

6. Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy or your personal information, please reach out to us at:

Email: support@gradelab.shop